Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into our Website Control Panel offers a selection of help articles and frequently asked questions. Aimed at resolving any common issue that you may possibly face, they are written by our support team of professional techs.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a selection of educational video tutorials that detailedly show how to fix a typical issue connected to your Linux cloud web hosting service account. You will find the video tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer service with a sixty–minute ticket response guarantee. Our team of expert technical support engineers will be online for you to reply to all the enquiries that you might have. During non–busy times, a response will be provided in even less than twenty minutes.