1 hour ticket response
HostYara’s team of tech support engineers is devoted to delivering fast answers to all your queries. We’ll review your helpdesk ticket once it’s been delivered and will respond with a solution to the problem within less than 60 minutes after the customer support ticket submission. As a matter of fact, our average tech support ticket response time is twenty minutes.
A First–Class Client Support Service
Each member of our help desk support staff has many years of experience in the Linux cloud web hosting service field and the vast majority of them have worked for us for at least five years. They all are ready to reply to all your questions in the most efficient way possible.
A User–Friendly Help Section
Integrated into the Website Control Panel is an easy–to–navigate Help Center, which offers you various sources of information. You can search through a regularly updated knowledgebase offering web hosting account administration articles and site administration articles, watch the step–by–step video tutorials or check the F.A.Q. section.