Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reply guarantee with all of our Linux cloud web hosting service packages, meaning each advice inquiry you submit is going to be replied to in only one hour maximum. Our support team members have been taught to immediately overcome any issue and to give you reasonable information on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any concern you’ve got connected to our services. We now have consultants on duty continually to supply instructions every time required. You’ll be able to the ticketing system or drop an e–mail anytime, or pick up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want help while working on your online projects within the Control Panel, you can always click on the Help control key and pick your issue in the list of articles that will show up. We have as well turned the majority of the articles into training videos. The listing of educational videos will show up if you click the Videos press button available in each section.