A live chat is one of the many methods of communication offered by some website hosting suppliers as part of their support service. Determined by the supplier, the chat is used for billing, pre-sales and/or tech support. This method of communication is faster compared to a support ticket and it will make it much more unlikely to misunderstand or misspell anything in comparison to a phone call with a representative. In addition, when the trouble that you experience needs some time to be reviewed and resolved, you're able to do something different in the meantime instead of just waiting, like you would have to do if you call. Also, you can employ a live chat assistance service for free as long as you have world wide web access even when your web hosting provider is situated in a different country and they do not have a local phone number that you can call.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we offer for all of our Linux cloud web hosting service, you will find live chat support that is available 24x7, even on holidays. You're able to contact us regardless of whether you already have an account or not, because we can support you with pretty much anything, ranging from providing you with common information regarding our solutions in case you aren't our customer yet and you're thinking about obtaining one of our plans, to assisting you with setting up an email account in an email client. A part of the issues are more technical and time-consuming, and you will need to use the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with all of our Linux semi-dedicated servers, you are able to find the replies for any questions you have or get lots of troubles dealt with right away. Our chat service is online every single day, so you are able to contact a representative even on holidays and weekends. In the event that you are not sure which package would be better for your sites or if our leading-edge cloud hosting platform covers some system requirements, you can join the live chat prior to purchasing anything. If you are an existing customer, you will be able to obtain more info about account settings, billing issues as well as a number of common tech problems you may have, for instance in case you can't set up an email account in a client on your computer. The live chat will save you time and effort regardless where you are or when you get in touch with us.